Customers Complaint rate increase by 117%’Banks
The complaints of customers to five banks rose by 117 per cent to 6,865,217 year-on-year as of June 2023 from 3,156,704 complaints as of the same period in 2022, The PUNCH can report. Financial claims arising from the various complaints in the review period stood at N326.11bn, up by 289 per cent compared with N83.78bn…